About our policy

miraico Co., Ltd has established the “Privacy Policy”, “Information Security Basic Policy” and “Basic Policy on Coronavirus Infectious Diseases” as follows.

Privacy Policy

miraico Co., Ltd consider the protection and appropriate management of personal information to be our social responsibility, and we will establish the following personal information protection policy and make efforts to earn the trust of our customers.

・We will comply with laws and regulations regarding the protection of personal information and other norms, comply with generally accepted practices, and handle them appropriately.
・When collecting personal information, we will clarify the purpose of it and use and provide it within the purpose with the consent of the person.
・We will not disclose or provide to a third party without the consent of the individual, except for disclosure and provision based on the provisions of laws and regulations or the notification and guidance of the competent authority.
・We will manage the personal information we hold safely and accurately to prevent theft, loss, destruction, falsification, leakage, etc., and strive for prompt correction.
・If there is a disclosure, correction, deletion, suspension of use, complaint, or consultation regarding the personal information that we hold, we will respond in good faith to the designated window.
・For inquiries regarding our personal information, please contact us from Inquiries.

Information Security Basic Policy

miraico Co., Ltd. establishes and implements the basic information security policy in order to protect the information assets entrusted to us by our customers and our information assets in order to carry out normal and smooth corporate activities.

●Management system
We will establish a management system that includes management, strive to maintain and improve information security, and strive to appropriately manage and protect information assets.

●Protection of information assets
We will strive to protect information assets by establishing the necessary information security system to prevent unauthorized intrusion, leakage, falsification, loss / theft, destruction, etc. of information assets.

●Audit and improvement
We will comply with laws and contractual security obligations and security policies regarding information assets. In addition, in order to check and evaluate the compliance status, we will carry out regular audits, continuously review and strive for improvement.

●Compliance with laws and regulations
We will comply with laws, government ordinances, rules, etc. regarding information security.

We will provide the education necessary for information security.

Basic Policy on Coronavirus Infectious Diseases

miraico Co., Ltd. will implement our basic policy and response regarding new coronavirus infectious diseases as follows.
In addition to preventing infection with the new coronavirus, the following is our basic policy in order to prevent the spread of infection and continue operations in the event of an infection.

●Basic policy
・We will give top priority to ensuring the health of our customers, employees, their families, and everyone involved.
・We will prepare infection control measures, secure epidemic prevention materials, etc., and strive to prevent infection to customers and business partners.
・If an employee becomes infected, immediately follow the instructions of the health center and take the following measures to prevent the spread of the infection.

●Basic measures when person is infected by COVID-19
・Contacting customers, employees, and related parties who are suspected of having close contact
・Rapid PCR test of close contacts and 2 weeks of waiting at home (working from home) and health observation
・Disinfection of offices / floors and common spaces where infected people work (temporary closure of the relevant place until disinfection is completed)
・Health observation of employees (other than close contacts) working at the office where the infected person works
・Postponement of meetings / meetings (customer service, visits) (Our company is basically online)

●Employees’ new coronavirus infection prevention and spread prevention measures
・Thorough implementation of basic infectious disease countermeasures (masks, hand washing, constant installation of rubbing alcohol, cough etiquette, disinfection of common items / commercial vehicles, etc.)
・Enforcement of remote work, promotion of measures to prevent outbreaks (implementation of telework, thorough ventilation, promotion of social distance, etc.)
・Utilization of non-face-to-face ICT tools such as web conferencing systems and remote control